STUDIO POLICIES & TERMS OF SERVICE
The session fee pays for the time and talent of the photographer and for your in person viewing appointment. It does not include any finished portraits. The session fee is due at the time of your portrait session. Session fees are non-refundable, however with 48 hours notice it can be rescheduled in case of an emergency.
Once the session fee is paid, the newborn session must be completed within the first 14 days of life. If baby required a NICU stay we will complete the session once the baby arrives home. You will need to book your session within 2 days of arriving home from the NICU. If you fail to contact us to schedule your session your session fee is forfeited. There are no refunds on the session fee if you change your mind after the baby arrives since your date has been reserved and held preventing other clients from booking. Refunds will be given in cases of miscarriage or death.
If you have a sick child on the day of the session please call to reschedule. If you try to keep the appointment, we will most likely request that you reschedule if we notice your child is sick. Sick or uncomfortable children do not like to be photographed and we know that you will not love your portraits nearly as much as if he or she was in good health.
Please bring only the subjects to be photographed to the session. This is especially important with pets and kids, as Shelby will need their full attention on her rather than looking at other members of the family. Of course parents are always welcome!
Personal cameras are not allowed in studio during your session. Please refrain from taking iphone images or video taping. We work very hard to ensure your session is captured artistically and creatively. We ask that you respect our livelihood and refrain from taking photographs of what we are creating.
You agree to hold harmless, Shelby Wartick, her representatives, employees and Wartick Designs, from any dispute in the event you or your family become injured during your session or while on the studio premises. Wartick Designs and its representatives will not be held liable for any injury to you, your children or your family members, or for any damage to your property during the photo session or while on studio premises.
You will view your portraits at a personally attended slideshow. You will be asked to order at this time. Please make sure all decision makers are present, as additional ordering appointments incur a $100 fee.
Almost all Wartick Designs clients invest in digital files. With a "Create Your Own Collection" purchase, you will be able to take your files home the day of your ordering appointment. Due to the downloadable nature of this content, once files are removed from the studio the sale is final and non-refundable.
Clients who cannot make a decision about products or images during their viewing appointment may schedule an additional ordering appointment for a $100 fee. We only offer online galleries for mini sessions - all other sessions we will NOT offer online galleries. Digital files cannot be released outside the studio until full payment is made.
While Shelby does capture many images during your session, you will see only those images selected by her, the artist, for previewing. She carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed, heads turned, duplicates, etc. will not be shown and are removed from my archives permanently after the artist rendering is complete.
Due to the custom nature of the work, payment for your order must be placed in full and is subject to a 50% cancellation fee should you change your mind about an order after it is placed. Once an order is sent to the lab or digital files are submitted to the client either by CD, USB, electronic transfer or email, the order is deemed non- refundable. Payments may be made cash, check, Visa, MasterCard, or American Express. Payment plan is available.
Design work and custom graphics will be approved for color and layout in-person on our professionally color calibrated monitors at the ordering appointment. Only font style, spelling and wording may be approved through electronically emailed proof. Requests for reprints due to color shift on emailed proofs will not be honored.
Please allow 4 weeks for your order to be completed. Some orders may take longer. Your portraits are an investment and an heirloom that should not be rushed. You will be notified by telephone or e-mail when your order is ready for pickup. If you are unable to pick up your order, we can ship your order to you for an additional charge.
All ordered images are kept on file for a period of 1 year. Unordered images are removed from our archives after 30 days. Re-orders placed more than 60 days after the preview appointment, require a minimum $250 re-order.
The Copyright Act protects photographers by giving us the exclusive right to reproduce your photographs. Violations include, but are not limited to, making illegal copies, scanning, printing from home or downloading from our website. It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will be subject to its civil and criminal penalties. Please understand, the photographer wishes to maintain complete control over the print quality, finishes and presentation of the images and any reproduction outside of the studio may lower the quality of the image and scar our reputation for providing superior portraits.